Q
Are you an original factory?
Yes, all products are produced by our own factory. Meanwhile, we have ISO9001 certification approved, and high-quality products are exported to EU, North America, and Asian countries.
Q
Do you have patents and own designs for your products?
Yes, sure. We develop and design the products ourselves. All products have patent certificates, ensuring they are unique compared to other suppliers.
Q
How about the quality? We require the best quality.
We have always adhered to the principle of product first and quality first. We know that good products attract customers. We maintain a strict and responsible quality inspection team, and all products have passed CE, ROHS, FCC, 3C, PSE, and KC certification.
Q
What is your warranty policy?
We offer a one-year warranty for all series products, supported by a return and refund policy.
Q
How can I buy one sample for testing before ordering a large quantity?
Clients can purchase samples or place trial orders at the initial stage. We always maintain the same quality for bulk orders as the samples. We keep 1-2 standard units as a production reference.
Q
How is the transportation handled?
For samples, we ship via reasonable express options like UPS, DHL, and FEDEX, or by Air. This ensures fast, door-to-door delivery that saves you money and time. For bulk orders, we offer options like Ocean shipping or Air freight, and negotiate with clients to provide the best shipping methods according to their preferences.