Q
How about the warranty period?
Our products have a 6-month warranty period, and we provide remote repair instructions or free repair services for our products during the warranty period. If the situation is serious, we can also replace the product for the customer free of charge.
Q
How do you guarantee quality?
We strictly control the procurement of raw materials and ensure that the products are produced with the best materials. Product inspections are also carried out during the production process to prevent production irregularities. The final inspection of the finished product will be carried out in a comprehensive inspection before being shipped for packaging.
Q
What is the order process?
We offer FOB prices. Delivery is made within 2-3 days after the customer completes the payment. Generally, we choose to transport goods by air (for example DHL, UPS, Fedex, TNT, EMS). We will select different transportation channels according to the actual situation.
Q
Will there be extra accessories?
We will equip a small number of accessories according to different products, and customers can also replace free accessories according to actual requirements. If you need more accessories, you can buy them from us. In general, we recommend using the accessories one time. We will not be responsible for any damage caused by improper use of the accessories.
Q
How about the MOQ?
We will give a different MOQ based on different prices. The purpose of this is to protect the interests of our clients. If you need samples, we will give you the right price. We will remove the cost of the sample after you have given us a certain volume of orders.
Rudiz Beauty
